[Brand name] brand guidelines
Version: [1.0] · Owner: [Name, role] · Last updated: [Date]
Use this document whenever you write, design, brief a freelancer, or prompt an AI tool for [Brand name]. If something here conflicts with an older file, this document wins.
1. The brand at a glance
| Field |
Your answer |
| Brand name, exactly as written |
[Brand name] |
| What you sell, in one plain sentence |
[We make ... for ...] |
| Who it is for |
[The person who buys, and the moment they buy] |
| What they would use instead |
[The alternative or habit you replace] |
| Why you, in one sentence |
[The difference a customer can see or taste] |
| Proof of that difference |
[A fact anyone can check: an ingredient, a process, a review theme, an award with its year] |
2. Positioning
- Category: [The shelf, aisle, or search a buyer starts from]
- Audience: [Who they are, what they care about, what they are tired of]
- The problem: [What goes wrong for them without you]
- The promise: [What changes when they choose you]
- What you are not: [The brand people confuse you with, or the cliché you refuse]
3. Voice
Personality
Pick three or four traits. Give each one a guardrail so it can't be read the wrong way.
| We are |
But never |
Sounds like |
| [Trait] |
[The overdone version of it] |
[One real sentence in this voice] |
| [Trait] |
[The overdone version of it] |
[One real sentence in this voice] |
| [Trait] |
[The overdone version of it] |
[One real sentence in this voice] |
Tone by situation
| Situation |
Tone |
Example line |
| Product page |
[e.g. confident, specific] |
[Line] |
| Social post |
[e.g. playful, quick] |
[Line] |
| Customer service reply |
[e.g. plain, accountable] |
[Line] |
| Email to subscribers |
[e.g. warm, direct] |
[Line] |
Words
- Words we use: [Terms customers use, product names, owned phrases]
- Words we avoid: [Category clichés, jargon, words a competitor owns]
- Spelling and mechanics: [US or UK English, Oxford comma yes or no, how numbers and prices are written, exclamation points yes or no]
4. Messaging
- Tagline: [Line]
- Short description (25 words or fewer): [Line]
- Long description (about 75 words): [Paragraph]
| Key message |
Proof that backs it |
Where it appears |
| [Message 1] |
[Fact, source, or customer quote with permission] |
[Website hero, packaging] |
| [Message 2] |
[Proof] |
[Channel] |
| [Message 3] |
[Proof] |
[Channel] |
5. Logo
| Version |
File name |
When to use it |
| Primary |
[logo-primary.svg] |
[Default on light backgrounds] |
| Reversed |
[logo-reversed.svg] |
[Dark backgrounds and photography] |
| Mark only |
[logo-mark.svg] |
[Avatars, favicons, small spaces] |
- Clear space: [e.g. the height of one letter on every side]
- Minimum size: [e.g. 24 px tall on screen, 10 mm in print]
- Never: [stretch it, recolor it outside the palette, add shadows, place it on a busy photo without the reversed version]
6. Color
| Name |
Role |
HEX |
RGB |
CMYK |
Pantone |
| [Name] |
Primary |
[#000000] |
[0, 0, 0] |
[0, 0, 0, 100] |
[Code] |
| [Name] |
Secondary |
[#] |
[ ] |
[ ] |
[ ] |
| [Name] |
Accent, used sparingly |
[#] |
[ ] |
[ ] |
[ ] |
| [Name] |
Text |
[#] |
[ ] |
[ ] |
[ ] |
| [Name] |
Background |
[#] |
[ ] |
[ ] |
[ ] |
- Approved text and background pairs: [List each pair and its contrast ratio. Aim for at least 4.5:1 for body text.]
- Proportions: [e.g. mostly background, some primary, accent only for the one thing you want clicked]
7. Typography
| Role |
Typeface and weight |
Fallback |
Used for |
| Headlines |
[Typeface, weight] |
[System fallback] |
[Page titles, packaging fronts] |
| Body |
[Typeface, weight] |
[System fallback] |
[Paragraphs, product details] |
| Interface or labels |
[Typeface, weight] |
[System fallback] |
[Buttons, prices, small print] |
- Sizes and spacing: [Base size, line height, heading scale]
- Where the font files live: [Link or folder, plus license notes]
8. Imagery
- Subjects: [What you show: product in use, ingredients, people, places]
- Light and color: [e.g. daylight, warm shadows, no heavy filters]
- Composition: [e.g. close crops, room for text on the left]
- Avoid: [Stock clichés, competitor look-alikes, anything that misstates the product]
- AI-generated images: [Allowed or not, where, and who approves them]
9. Applications
| Touchpoint |
What must always be true |
Owner |
| Website |
[e.g. hero names the product and who it is for] |
[Name] |
| Packaging |
[e.g. logo placement, required claims, legal copy] |
[Name] |
| Social |
[e.g. profile name, bio line, handle spelling] |
[Name] |
| Email |
[e.g. sender name, sign-off, footer] |
[Name] |
| Marketplaces and retail listings |
[e.g. title format, image order] |
[Name] |
10. How AI should describe the brand
Assistants such as ChatGPT, Perplexity, and Gemini answer questions about brands every day. Give them, and any AI writing tool your team uses, the same facts in the same words.
| Fact |
Exact wording |
| Official name and common misspellings |
[Name; not "..."] |
| One-sentence description |
[Sentence] |
| Category |
[Category] |
| What you are not |
[The brand or product you get confused with] |
| Official website and profiles |
[URLs] |
| Founded, based in, sold where |
[Facts you can verify] |
Brief for AI writing tools (paste this at the top of any prompt):
You are writing for [Brand name]. [One-sentence description.] Write for [audience]. Voice: [traits]. Never: [words and claims to avoid]. Only state facts from this brief or the source I provide.
11. Ownership
- Who approves changes: [Name]
- Review schedule: [e.g. every six months, and after any launch or rebrand]
- Where the latest version lives: [Link]
- Change log: [Date, what changed, who approved]