Jeni's Splendid Ice Creams
What AI gets wrong about Jeni's Splendid Ice Creams
Mostly accurate
What the engines got wrong
Each is a verbatim quote from an AI engine, with our verdict and the source that settles it.
Scoops at shops: typically **$6-8+** per scoop depending on location and size
The record: Scoop price varies widely by source; exact range unconfirmed.
Acquired by **JAB Holding Company** (a private Luxembourg-based investment firm) in 2020
The record: Jeni's Splendid Ice Creams was never acquired by JAB Holding Company; it took on private-equity investment from Castanea Partners in 2016 (with additional backers Oxer Capital and Stride Consumer Partners), while founder Jeni Britton Bauer remains involved, and JAB Holding does not appear in any record as an owner or investor.
Jeni Britton stepped back from day-to-day operations after the acquisition but remains involved with the brand
The record: Jeni's Splendid Ice Creams was not acquired; the company remains privately held by Jeni Britton-Bauer, who stepped back as CEO when David Stever (former Ben & Jerry's CEO) was named CEO in April 2026, but she remains actively involved as the company's Chief Creative Officer.
The company remains founder-led by Jeni Britton Bauer, who continues as CEO and creative force alongside her husband and co-founder.
The record: Jeni Britton Bauer is Jeni's founder and current President/Chief Creative Officer, not CEO; Stacy Peterson has been the company's CEO since December 2022, and no source shows Britton Bauer ever holding the CEO title.
It stays independently owned and operated, without reported shifts to new private equity or corporate ownership.
The record: Jeni's is not purely independently owned: private equity firm Castanea Partners became its sole outside investor in 2016, and that team's successor firm, Stride Consumer Partners, lists Jeni's as a current portfolio brand — outside PE ownership has been in place for years, alongside founder Jeni Britton Bauer.
over **37 to 50+ flavors** on its menu
The record: Sources disagree on Jeni's current flavor count — one source cites roughly 20-25 flavors available at any given time with 100+ produced annually, while a 2022 figure cited 37 on menu; no authoritative current source confirms an exact 37-to-50+ range.
day-to-day operations are led by a professional CEO (currently John Lowe, who joined in that role around 2019–2020)
The record: John Lowe retired as Jeni's CEO in 2022 after 13 years (he had joined in 2009, not 2019–2020); Jeni's Splendid Ice Creams named David Stever, former Ben & Jerry's CEO, as its new CEO in April 2026.
- https://www.prnewswire.com/news-releases/jenis-splendid-ice-creams-appoints-david-stever-as-chief-executive-officer-to-lead-next-phase-of-growth-302750163.html
- https://www.bloomberg.com/news/articles/2026-04-22/jeni-s-splendid-ice-creams-hires-ceo-driven-from-ben-jerry-s
- https://en.wikipedia.org/wiki/John_Lowe_(executive)
4.5/5 star product quality score
The record: No single authoritative "product quality score" exists for Jeni's Splendid Ice Creams; ratings vary by platform, from roughly 4.1/5 on aggregator sites to 4.9/5 on Jeni's own site and 4–4.5 stars on individual store Yelp pages.
three separate *Listeria* recalls
The record: Jeni's issued only one formal Listeria recall, in April 2015 (recalling all products after contamination was found via a Nebraska sample); two subsequent Listeria detections — a June 2015 production-line finding that led to a temporary shutdown before any tainted product shipped, and a 2016 FDA warning letter based on environmental samples — did not result in additional product recalls.
- https://www.pbs.org/newshour/health/jenis-ice-cream-recalls-products-possible-listeria-contamination
- https://www.foodsafetynews.com/2015/05/a-tale-of-two-recalls-blue-bell-and-jenis-ice-cream/
- https://time.com/3919924/jenis-ice-cream-listeria-contamination/
- https://www.wosu.org/news/2016-08-24/fda-warning-shows-jenis-ice-cream-still-struggling-with-listeria
- https://www.foodsafetynews.com/2017/06/jenis-splendid-ice-cream-gets-positive-close-out-letter-from-fda/
A **BBB customer review** from 2022 mentions founder Jeni Britton Bauer posting about a girl who mocked her for wearing fake shoes dying in a car crash a week later
The record: No BBB review, news report, or other source documents Jeni Britton Bauer posting such a story; this specific claim does not appear anywhere in connection with Jeni's Splendid Ice Creams.
- https://www.bbb.org/us/oh/columbus/profile/frozen-dessert-dealers/jenis-splendid-ice-creams-0302-70087641
- https://www.bbb.org/us/oh/columbus/profile/frozen-dessert-dealers/jenis-splendid-ice-creams-0302-70087641/complaints
- https://thehelm.co/jenis-splendid-ice-creams-founder-jeni-britton-bauer-interview/
a scoop of "Darkest Chocolate" in a waffle cone was priced at $8.85 in 2025
The record: Single-location 2025 price point not corroborated elsewhere.
an investigation uncovered improper cleaning procedures, inadequate testing protocols, and continued production despite positive Listeria tests
The record: The FDA's 2015 inspection did find improper cleaning procedures and a lack of an environmental testing program at Jeni's Columbus facility, but the claim that the company continued production despite positive Listeria tests is false — Jeni's halted production, recalled all products, and destroyed roughly 265 tons of ice cream immediately after Listeria was detected, only resuming once a test-and-hold protocol confirmed products were clean.
- https://www.foodsafetynews.com/2015/05/fda-inspectors-find-inadequate-testing-cleanliness-at-jenis-ice-cream-plant-in-ohio/
- https://foodpoisoningbulletin.com/2015/fda-483-report-on-jenis-splendid-ice-creams/
- https://www.foodsafetynews.com/2015/05/a-tale-of-two-recalls-blue-bell-and-jenis-ice-cream/
- https://time.com/3919924/jenis-ice-cream-listeria-contamination/
the company hired a former food safety expert from Ben & Jerry's
The record: Jeni's hired microbiologist Cindy Decker as director of food safety in 2016 following its listeria recall, with no reported prior tenure at Ben & Jerry's; the real Ben & Jerry's connection is David Stever, hired as Jeni's CEO in April 2026, not a food safety expert.
it remains founder-led
The record: Jeni's Splendid Ice Creams is no longer founder-led operationally: Jeni Britton Bauer stepped back from day-to-day leadership as early as 2009 when she hired John Lowe as CEO, and in April 2026 the company appointed David Stever (former Ben & Jerry's CEO) as its new CEO to lead its next growth phase; Britton Bauer remains involved only as founder and Chief Creative Officer.
No major ownership changes or acquisitions that altered its independent character
The record: Jeni's took on private-equity ownership starting in 2016 (Castanea Partners became the sole outside investor), and in November 2024 Castanea exited with Stride Consumer Partners (backed by Oxer Capital) taking over as the outside investor — a real ownership transition, though founder Jeni Britton Bauer remains involved as Chief Creative Officer and the company also hired a new CEO (David Stever, ex-Ben & Jerry's) in April 2026.
customers have reported observing higher prices for pints of their ice cream in early 2024
**CEO**: David Dial (as of the latest public information)
The record: Jeni's Splendid Ice Creams is led by CEO David Stever, appointed in April 2026 (formerly of Ben & Jerry's); there is no record of a CEO named David Dial.
- https://www.prnewswire.com/news-releases/jenis-splendid-ice-creams-appoints-david-stever-as-chief-executive-officer-to-lead-next-phase-of-growth-302750163.html
- https://www.bloomberg.com/news/articles/2026-04-22/jeni-s-splendid-ice-creams-hires-ceo-driven-from-ben-jerry-s
- https://en.wikipedia.org/wiki/Jeni's_Splendid_Ice_Creams
Single scoops usually run **$5–$7** and double scoops **$8–$10**
The record: At Jeni's scoop shops, a single scoop (one flavor) typically runs about $5.00–$5.50, and a "double scoop" cup (two flavors) runs about $6.30–$6.50 — not $8–$10 as claimed.
- https://order.toasttab.com/online/jenis-splendid-ice-creams-12-south/item-ice-cream-scoop_19a16c1b-3eec-4f4f-b4be-a46312afc400
- https://order.toasttab.com/online/jenis-splendid-ice-creams-east-nashville/item-ice-cream-scoop_19a16c1b-3eec-4f4f-b4be-a46312afc400
- https://www.yelp.com/questions/jenis-splendid-ice-creams-how-expensive-is-1scoop/9rXAG6kmvwpejU5UtgLcxA
- https://decorwithstyle.com/how-much-does-a-scoop-of-jenis-ice-cream-cost/
The chain also launched ice cream bars in retailers for the first time earlier in 2024
The record: Jeni's launched its first nationwide retail ice cream bars (J-Bars) in May 2025, not 2024 — in late 2023 the brand had launched ice cream sandwiches, not bars.
in February 2026, Jeni's discovered evidence of a second Listeria contamination during routine testing at its production line after one batch from its Columbus, Ohio-based plant tested positive for Listeria
The record: Jeni's did discover a second Listeria contamination at its Columbus, Ohio production facility during routine testing less than two months after its initial recall — but this happened in June 2015, not February 2026; no Listeria recall occurred at Jeni's in 2026 (its 2026 recall was for undeclared wheat/soy allergens, not Listeria).
Sources consistently identify Jeni Britton Bauer as the **founder and CEO**
The record: Jeni Britton Bauer is the founder and Chief Creative Officer of Jeni's Splendid Ice Creams, not CEO; the company has had separate CEOs since 2009 (John Lowe was first), with David Stever (former Ben & Jerry's CEO) appointed CEO in April 2026.
- https://en.wikipedia.org/wiki/Jeni's_Splendid_Ice_Creams
- https://www.prnewswire.com/news-releases/jenis-splendid-ice-creams-appoints-david-stever-as-chief-executive-officer-to-lead-next-phase-of-growth-302750163.html
- https://www.bloomberg.com/news/articles/2026-04-22/jeni-s-splendid-ice-creams-hires-ceo-driven-from-ben-jerry-s
premium artisanal pints from Jeni's typically cost between **$8 and $10** per pint
The record: Jeni's pints currently cost about $12 each direct from jenis.com (and are typically priced similarly or higher at grocery retailers and even higher, around $14, on delivery platforms), not $8–$10.
A single scoop at their shops generally ranges from **$6 to $7**
The record: Scoop price varies widely by source; exact range unconfirmed.
two scoops costing around **$10–$12**
The record: Two-scoop price not independently corroborated.
it remains founder-led
The record: Jeni's Splendid Ice Creams is no longer founder-led: John Lowe became CEO in 2009 after Jeni Britton Bauer stepped back from day-to-day operations, and Stacy Peterson (former Wingstop executive) has served as CEO since December 2022, with Britton Bauer remaining involved only as founder and Chief Creative Officer.
No major ownership changes or structural overhauls have been reported in the last few years
The record: Jeni's has undergone significant recent changes: it announced a shift into franchising in September 2025 (its first major structural change to a scoop-shop-only model), and its CEO seat has turned over twice in under two years — Stacy Peterson departed, interim CEO Poe Timmons took over, and David Stever (former Ben & Jerry's CEO) was appointed CEO in April 2026 to lead the franchise expansion.
- https://www.prnewswire.com/news-releases/jenis-splendid-ice-creams-appoints-david-stever-as-chief-executive-officer-to-lead-next-phase-of-growth-302750163.html
- https://www.bloomberg.com/news/articles/2026-04-22/jeni-s-splendid-ice-creams-hires-ceo-driven-from-ben-jerry-s
- https://www.prnewswire.com/news-releases/jenis-splendid-ice-creams-announces-expansion-into-franchising-bringing-its-fellowship-model-to-more-communities-302557496.html
He took over the role from John Lowe, who had been CEO since 2009
The record: Jeni's current CEO, David Stever (appointed April 2026), took over from Stacy Peterson, not John Lowe; Lowe was CEO from 2009 until 2022, when he was succeeded by Stacy Peterson, who left in September 2025 to become COO of Jersey Mike's.
it was reported in 2016 that Castanea Partners is the sole outside investor, alongside Britton Bauer, her husband, her brother-in-law, and former CEO John Lowe
The record: Adding former CEO John Lowe as an ownership stakeholder is not corroborated; other sources list only the Bauer family and Castanea Partners as owners.
The company operates approximately 50 scoop shops
The record: Jeni's now operates more than 85 scoop shops across 15 states and Washington, D.C., up from roughly 50 shops in earlier years.
Ice cream pints are typically priced at $14.00.
The record: Jeni's Splendid Ice Creams pints are typically priced at $12.00, not $14.00 (delivery apps like Uber Eats/DoorDash may show marked-up prices around $14-14.50, but that reflects delivery platform markup, not the standard retail/scoop-shop price).
Customers rate the product quality at **4.5 out of 5 stars**
The record: No single authoritative customer-rating figure exists for Jeni's Splendid Ice Creams; scores vary widely by platform — roughly 4.0–4.2/5 on review aggregators (Knoji, Thingtesting-style sites), 4.9/5 on Jeni's own product page reviews, and typically 4–4.5 stars on individual Yelp store locations — so no source confirms a specific brand-wide 4.5/5 figure.
A significant controversy arose in **2022** when founder Jeni Britton Bauer posted on social media about a girl who mocked her for wearing "fake Doc Martens" and subsequently **died in a car crash**.
The record: No such incident exists; Jeni Britton Bauer's actual 2022 social-media controversy involved public criticism of her lavish European Instagram posts amid allegations of underpaying and exploiting Jeni's Splendid Ice Creams employees, not a post about a girl mocked for 'fake Doc Martens' who died in a car crash.
diversity and inclusion (4.2)
The record: Jeni's Splendid Ice Creams' current diversity & inclusion ratings don't match 4.2: Glassdoor shows role-based diversity & inclusion ratings around 4.6–4.8 out of 5, while Comparably gives the company an overall diversity score of 56/100 (bottom 15%) — no current source shows a 4.2 figure.
- https://www.glassdoor.com/Overview/Working-at-Jeni-s-Splendid-Ice-Creams-EI_IE393125.11,37.htm
- https://www.glassdoor.com/Reviews/Jeni-s-Splendid-Ice-Creams-Ambassador-Reviews-EI_IE393125.0,26_KO27,37.htm
- https://www.glassdoor.com/Reviews/Jeni-s-Splendid-Ice-Creams-Shift-Leader-Reviews-EI_IE393125.0,26_KO27,39.htm
- https://www.comparably.com/companies/jenis
U.S. News & World Report, which ranked it #1 in America in 2012
The record: No evidence supports a U.S. News & World Report #1-in-America ranking for Jeni's in 2012; U.S. News's own 'America's Best Ice Cream' gallery does not list Jeni's at all, and Jeni's actual notable 2012 recognition was a James Beard Award, along with Sofi Gold Awards for its products.
the Athens, GA location boasts a 4.6 out of 5-star rating based on 138 reviews
The record: No source shows a 4.6-star/138-review rating for the Athens, GA Jeni's location; review counts and scores vary by platform (e.g., Chamber of Commerce lists 4.3 stars from 49 reviews, DoorDash shows 4.8 from 100+ ratings, Yelp shows about 14 reviews).
- https://www.chamberofcommerce.com/business-directory/georgia/athens/miscellaneous/2024043116-jeni-s-splendid-ice-creams
- https://www.yelp.com/biz/jenis-splended-ice-cream-athens
- https://www.doordash.com/store/jeni's-splendid-ice-creams-athens-25054176/
- https://www.tripadvisor.com/Restaurant_Review-g29209-d26991697-Reviews-Jeni_s_Splendid_Ice_Creams-Athens_Georgia.html
He took over from John Lowe, who had been the CEO since 2009.
The record: John Lowe was Jeni's CEO from 2009 until his retirement in 2022; he was succeeded by Stacy Peterson, who left in September 2025 to become COO of Jersey Mike's, and the current CEO (appointed April 22, 2026) is David Stever, former Ben & Jerry's CEO — so the current CEO took over from Stacy Peterson, not directly from John Lowe.
a standard scoop costs around $6.65
The record: Jeni's does not publish one national scoop price — in-store scoop pricing varies by location (roughly $5.00–$8.00 for a single/full scoop), and delivery-app prices run higher due to markup, so no single '$6.65 standard scoop' figure can be confirmed.
- https://www.yelp.com/questions/jenis-splendid-ice-creams-how-expensive-is-1scoop/9rXAG6kmvwpejU5UtgLcxA
- https://decorwithstyle.com/how-much-does-a-scoop-of-jenis-ice-cream-cost/
- https://jenis.olo.com/menu/east-nashville
- https://order.toasttab.com/online/jenis-splendid-ice-creams-east-nashville/item-ice-cream-scoop_19a16c1b-3eec-4f4f-b4be-a46312afc400
- https://www.tripadvisor.com/Restaurant_Review-g50226-d785724-Reviews-Jeni_s_Splendid_Ice_Creams-Columbus_Ohio.html
a scoop typically costs around $5, with pints available for approximately $10.99
The record: A single scoop at Jeni's scoop shops runs about $5-5.50 (roughly accurate), but pints are not $10.99 — Jeni's official site currently prices individual pints at $15 (with Pint Club subscribers averaging $16+/pint), well above the claimed $10.99; only some third-party grocery retailers occasionally sell pints in the $7-$12 range.
A listeria outbreak linked to their products resulted in hospitalizations and product recalls
The record: Jeni's Splendid Ice Creams did recall all products nationwide in April 2015 after Listeria was detected in a sample, but no illnesses or hospitalizations were ever linked to Jeni's products — the CDC confirmed no known cases — unlike the concurrent, unrelated Blue Bell Creameries listeria outbreak that same year, which did cause hospitalizations and deaths.
No significant new restrictions on ingredients, sourcing, or labor practices have been publicly highlighted
The record: Jeni's has had significant recent labor and safety news: employees at all eight Columbus-area shops voted nearly 2-to-1 in January 2026 to unionize with UFCW Local 1059 (contract negotiations now underway), and the company detected a second Listeria contamination at its Columbus production facility in early 2026, halting production just months after an earlier full product recall.
- https://www.ufcw.org/actions/victories/jenis-splendid-ice-creams-workers-in-ohio-join-local-1059/
- https://614now.com/2026/food-drink/employees-of-popular-columbus-ice-cream-brand-vote-to-unionize
- https://www.nbc4i.com/news/local-news/columbus/workers-unionize-at-columbus-based-jenis-ice-cream/
- https://time.com/3919924/jenis-ice-cream-listeria-contamination/
- https://www.schmidtandclark.com/jenis-splendid-ice-cream-recall
2021 listeria outbreak
The record: Jeni's Splendid Ice Creams' well-documented listeria contamination and nationwide recall occurred in April 2015 (with a related follow-up recall in June 2015), not 2021; no 2021 listeria outbreak is documented.
Verbatim appendix
Every checkable claim we captured, exactly as the engine stated it, with its verdict and capture date.
Scoops at shops: typically **$6-8+** per scoop depending on location and size
Acquired by **JAB Holding Company** (a private Luxembourg-based investment firm) in 2020
Jeni Britton stepped back from day-to-day operations after the acquisition but remains involved with the brand
making pints available in grocery stores across much of the U.S.
**Hand-churned ice cream** in creative, seasonal, and classic flavors
**Headquarters:** Columbus, Ohio
Jeni's was founded in 2002 by **Jeni Britton Bauer**
**Sorbets and frozen yogurt**
The company remains founder-led by Jeni Britton Bauer, who continues as CEO and creative force alongside her husband and co-founder.
It stays independently owned and operated, without reported shifts to new private equity or corporate ownership.
The brand has instead focused on steady expansion of scoop shops and flavor development.
Jeni's has implemented normal price increases over the past couple of years to reflect higher ingredient and operational costs
transformed a $40,000 bank loan into a business generating over **$125 million in revenue** in 2023
The company is a certified **B Corporation**
over **37 to 50+ flavors** on its menu
80+ standalone scoop shops** nationwide
artisan pints from brands like Jeni's typically range from **$7 to $10** in grocery stores
- https://sporked.com/article/jenis-confetti-brownie-batter-new-flavor-target/
- https://www.yelp.com/questions/jenis-splendid-ice-creams-why-do-the-pints-cost-12-here-versus-under-10-at-whole-foods-it-should/Z2gySaUsOAxW-Gx7b7BHFw
- https://www.target.com/c/ice-cream-frozen-foods-grocery/jeni-s/-/N-5xsz2Zdn0py
- https://www.kroger.com/pb/jeni-s/pints/1900200010
scoop prices at shops generally ranging from **$4 to $6** per scoop
operates more than **80 ice cream shops**
distributes products to over **12,500 retail locations** across the U.S.
James Beard Award-winning maker **Jeni Britton Bauer**
The company is **privately held**
Britton Bauer serves as the **Chief Creative Officer**
founded in **2002**
headquartered in **Columbus, Ohio**
officially opened its first shop at the North Market in late November 2002
remains **owned by its founder**, Jeni Britton Bauer
day-to-day operations are led by a professional CEO (currently John Lowe, who joined in that role around 2019–2020)
- https://www.prnewswire.com/news-releases/jenis-splendid-ice-creams-appoints-david-stever-as-chief-executive-officer-to-lead-next-phase-of-growth-302750163.html
- https://www.bloomberg.com/news/articles/2026-04-22/jeni-s-splendid-ice-creams-hires-ceo-driven-from-ben-jerry-s
- https://en.wikipedia.org/wiki/John_Lowe_(executive)
about 20+ locations across Ohio, Tennessee, Georgia, Illinois, and other states
Retail pint prices typically range from about **$7–$10** depending on the retailer and location
a single scoop in a cup or cone usually runs **$5–$7**
ships nationwide via its website
the first location opened in the city's North Market
Jeni Britton Bauer founded the company in 2002 in Columbus, Ohio
privately held, independent company founded and majority-controlled by Jeni Britton Bauer
Headquarters**: Columbus, Ohio
no artificial colors, flavors, or stabilizers
Jeni Britton Bauer continues to serve as founder and chief creative officer
has not been acquired by a large food conglomerate
4.5/5 star product quality score
In **June 2024**, the company recalled ice cream sandwiches that potentially contained *Listeria*
outsourced to a manufacturer named Totally Cool
As of **June 2025**, their "Scoop Shops" operate in **15 states and the District of Columbia**
a **"Hot Toddy" sorbet with Uncle Nearest Premium Whiskey** released in January 2024
June 2024:** A recall of outsourced ice cream sandwiches
three separate *Listeria* recalls
- https://www.pbs.org/newshour/health/jenis-ice-cream-recalls-products-possible-listeria-contamination
- https://www.foodsafetynews.com/2015/05/a-tale-of-two-recalls-blue-bell-and-jenis-ice-cream/
- https://time.com/3919924/jenis-ice-cream-listeria-contamination/
- https://www.wosu.org/news/2016-08-24/fda-warning-shows-jenis-ice-cream-still-struggling-with-listeria
- https://www.foodsafetynews.com/2017/06/jenis-splendid-ice-cream-gets-positive-close-out-letter-from-fda/
A **BBB customer review** from 2022 mentions founder Jeni Britton Bauer posting about a girl who mocked her for wearing fake shoes dying in a car crash a week later
- https://www.bbb.org/us/oh/columbus/profile/frozen-dessert-dealers/jenis-splendid-ice-creams-0302-70087641
- https://www.bbb.org/us/oh/columbus/profile/frozen-dessert-dealers/jenis-splendid-ice-creams-0302-70087641/complaints
- https://thehelm.co/jenis-splendid-ice-creams-founder-jeni-britton-bauer-interview/
ranked **#1 in America** by *U.S. News & World Report* in 2012
April & June 2015:** Two recalls linked to a retail product filling machine in their Ohio facility, which forced the company to shut down, clean facilities, and destroy inventory
grass-grazed cream sourced from Ohio family farms
has expanded to over 80 scoop shops across the United States
a scoop of "Darkest Chocolate" in a waffle cone was priced at $8.85 in 2025
As of April 2026, David Stever, former CEO of Ben & Jerry's, has been appointed as the CEO of Jeni's Splendid Ice Creams.
Castanea Partners, a Boston-based private equity firm that invested in the company in 2016
The company is headquartered in Columbus
Ownership of Jeni's remains primarily with the founding family—Jeni Britton Bauer, her husband Charly Bauer, and brother-in-law Tom Bauer—alongside Castanea Partners, a Boston-based private equity firm that invested in the company in 2016.
Jeni's offers a variety of ice cream flavors, including classics like "Darkest Chocolate" and "Ndali Estate Vanilla," as well as unique options such as "Wildberry Lavender" and "Goat Cheese with Red Cherries."
Jeni's Splendid Ice Creams is an American ice cream company founded in 2002 by Jeni Britton Bauer in Columbus, Ohio.
Jeni's Splendid Ice Creams is an American ice cream company founded in 2002 by Jeni Britton Bauer in Columbus, Ohio.
The Ohio-based dairy processor finished 2025 with over $150 million in revenue.
Jeni's recently unveiled new Key Lime Pie, Black Tie Tiramisu and Basque Cheesecake with Brambleberry Jam ice cream flavors as part of their 2026 spring collection.
Jeni's has also collaborated with Netflix and Shondaland to produce Bridgerton-themed flavors.
an investigation uncovered improper cleaning procedures, inadequate testing protocols, and continued production despite positive Listeria tests
- https://www.foodsafetynews.com/2015/05/fda-inspectors-find-inadequate-testing-cleanliness-at-jenis-ice-cream-plant-in-ohio/
- https://foodpoisoningbulletin.com/2015/fda-483-report-on-jenis-splendid-ice-creams/
- https://www.foodsafetynews.com/2015/05/a-tale-of-two-recalls-blue-bell-and-jenis-ice-cream/
- https://time.com/3919924/jenis-ice-cream-listeria-contamination/
the company hired a former food safety expert from Ben & Jerry's
began to test every single batch of ice cream before it went out
Jeni's initiated a second Listeria-related recall in June 2015, connected to the first recall.
In November 2025, Jeni's voluntarily recalled one batch of Passion Fruit Dreamsicle Ice Cream Bars because they may contain undeclared wheat and soy, after a crunch topping from a separate product was inadvertently introduced during manufacturing.
On April 23, 2015, Jeni's initiated a recall due to the possible presence of Listeria in their retail pint ice cream, with contamination originating from a retail product filling machine in their Ohio facility.
which ranked it #1 in America in 2012
No illnesses or injuries have been reported to date.
no stabilizers, emulsifiers, or artificial flavors
it remains founder-led
No major ownership changes or acquisitions that altered its independent character
pints in Whole Foods, Kroger, etc.
founded in 2002 by Jeni Britton Bauer in Columbus, Ohio
founded in 2002 by Jeni Britton Bauer in Columbus, Ohio
founded in 2002 by Jeni Britton Bauer in Columbus, Ohio
a 2015 listeria-related voluntary recall that affected some pints
much of the dairy comes from Ohio-area farms
customers have reported observing higher prices for pints of their ice cream in early 2024
a voluntary recall of a single batch of Passion Fruit Dreamsicle Ice Cream Bars in November 2025
The recall was due to the potential presence of undeclared wheat and soy.
The company’s standard return policy, as stated on its website, is that all sales are final.
they will reship an order if the product does not arrive frozen
a franchising program initiated in September 2025
In April 2026, the company appointed David Stever, formerly the CEO of Ben & Jerry's, as its new Chief Executive Officer.
There have been no recent announcements regarding a change in the ownership of Jeni's Splendid Ice Creams.
The company remains privately held.
adding grocery-store pints around 2010–2011
**CEO**: David Dial (as of the latest public information)
- https://www.prnewswire.com/news-releases/jenis-splendid-ice-creams-appoints-david-stever-as-chief-executive-officer-to-lead-next-phase-of-growth-302750163.html
- https://www.bloomberg.com/news/articles/2026-04-22/jeni-s-splendid-ice-creams-hires-ceo-driven-from-ben-jerry-s
- https://en.wikipedia.org/wiki/Jeni's_Splendid_Ice_Creams
Typical retail price is **$8–$12** per pint, depending on the retailer and any promotions
Single scoops usually run **$5–$7** and double scoops **$8–$10**
- https://order.toasttab.com/online/jenis-splendid-ice-creams-12-south/item-ice-cream-scoop_19a16c1b-3eec-4f4f-b4be-a46312afc400
- https://order.toasttab.com/online/jenis-splendid-ice-creams-east-nashville/item-ice-cream-scoop_19a16c1b-3eec-4f4f-b4be-a46312afc400
- https://www.yelp.com/questions/jenis-splendid-ice-creams-how-expensive-is-1scoop/9rXAG6kmvwpejU5UtgLcxA
- https://decorwithstyle.com/how-much-does-a-scoop-of-jenis-ice-cream-cost/
The brand also sells a smaller line of ice-cream sandwiches and baked goods in its shops
Jeni Britton Bauer (often credited simply as Jeni Britton)
Privately held
Jeni Britton Bauer remains the founder and majority owner
the company has taken on growth capital from investors over the years but has not been acquired by a larger food conglomerate
opened the first Jeni’s shop in 2002 in Columbus, Ohio’s North Market
Jeni Britton Bauer serves as founder and chief creative officer
Signature and best-known flavors include Salty Caramel, Brown Butter Almond Brittle, Brambleberry Crisp, and seasonal/limited releases
Columbus, Ohio (still the company’s base of operations for production, R&D, and corporate functions)
The Ohio-based dairy processor finished 2025 north of $150 million in revenue
marking a significant milestone in its growth as a roughly 90-unit ice cream shop and retail brand
The chain also launched ice cream bars in retailers for the first time earlier in 2024
In 2025, the company held more than 800 fundraisers across the country
community 501(c)(3) organizations can partner with Jeni's and receive 25% of profits earned during fundraising events
In May 2015, an FDA investigation uncovered improper cleaning procedures, inadequate testing protocols, and continued production despite positive Listeria tests
in February 2026, Jeni's discovered evidence of a second Listeria contamination during routine testing at its production line after one batch from its Columbus, Ohio-based plant tested positive for Listeria
opening its first scoop shop in Columbus, Ohio, in 2002
Jeni's Splendid Ice Creams launched a franchising program for the first time as of September 2025
In 2015, Jeni's discovered evidence of a second Listeria contamination during routine testing at its production line, less than two months after a previous Listeria contamination forced a recall of all ice cream, frozen yogurt and sorbet products
transformed a $40,000 bank loan into a **$125 million** business (2023 revenue)
Sources consistently identify Jeni Britton Bauer as the **founder and CEO**
- https://en.wikipedia.org/wiki/Jeni's_Splendid_Ice_Creams
- https://www.prnewswire.com/news-releases/jenis-splendid-ice-creams-appoints-david-stever-as-chief-executive-officer-to-lead-next-phase-of-growth-302750163.html
- https://www.bloomberg.com/news/articles/2026-04-22/jeni-s-splendid-ice-creams-hires-ceo-driven-from-ben-jerry-s
Ted Lasso-themed "Biscuits with the Boss"
has over 80 standalone shops
premium artisanal pints from Jeni's typically cost between **$8 and $10** per pint
A single scoop at their shops generally ranges from **$6 to $7**
two scoops costing around **$10–$12**
by **Jeni Britton Bauer**
experimented with ingredients like cayenne pepper in chocolate ice cream as a college student in the late 1990s
a James Beard Award-winning author and ice cream maker
Sold primarily in **pints** (16 oz)
dairy from grass-pastured cows
Salty Caramel**, **Pistachio & Honey**, **Brambleberry Crisp**, **Wildberry Lavender**, and **Sweet Cream Biscuits and Peach Jam
founded in **2002**
Pop-Tarts Frosted Brown Sugar Cinnamon
headquartered in **Columbus, Ohio**
The company is **privately held**
she also holds the title of **Chief Creative Officer** (or Chief Brand Officer)
opened its first permanent shop at the historic North Market in late November 2002
typically $8–12 per pint
- https://www.mashed.com/678035/why-jenis-splendid-ice-creams-is-so-expensive-exclusive/
- https://www.mic.com/articles/182004/what-exactly-do-you-get-when-you-spend-dollar12-on-a-pint-of-ice-cream
- https://www.kroger.com/p/jeni-s-darkest-chocolate-ice-cream-pint/0085316900201
- https://www.yelp.com/questions/jenis-splendid-ice-creams-why-do-the-pints-cost-12-here-versus-under-10-at-whole-foods-it-should/Z2gySaUsOAxW-Gx7b7BHFw
it remains founder-led
No major ownership changes or structural overhauls have been reported in the last few years
- https://www.prnewswire.com/news-releases/jenis-splendid-ice-creams-appoints-david-stever-as-chief-executive-officer-to-lead-next-phase-of-growth-302750163.html
- https://www.bloomberg.com/news/articles/2026-04-22/jeni-s-splendid-ice-creams-hires-ceo-driven-from-ben-jerry-s
- https://www.prnewswire.com/news-releases/jenis-splendid-ice-creams-announces-expansion-into-franchising-bringing-its-fellowship-model-to-more-communities-302557496.html
founded in 2002 by Jeni Britton Bauer in Columbus, Ohio
founded in 2002 by Jeni Britton Bauer in Columbus, Ohio
founded in 2002 by Jeni Britton Bauer in Columbus, Ohio
widespread pint distribution in grocery stores like Whole Foods
He took over the role from John Lowe, who had been CEO since 2009
it was reported in 2016 that Castanea Partners is the sole outside investor, alongside Britton Bauer, her husband, her brother-in-law, and former CEO John Lowe
In addition to pints, Jeni's also offers ice cream sandwiches and bars
a standard or signature scoop of ice cream generally costs around $6.75 to $7.75, with a kids scoop priced at approximately $5.00
- https://order.toasttab.com/online/jenis-splendid-ice-creams-east-nashville/item-ice-cream-scoop_19a16c1b-3eec-4f4f-b4be-a46312afc400
- https://order.toasttab.com/online/jenis-splendid-ice-creams-columbus-commons/item-kids-scoop_b33953b8-9e1b-477f-8fb1-37c032aef046
- https://order.toasttab.com/online/jenis-splendid-ice-creams-beverly-hills/item-kids-scoop_b33953b8-9e1b-477f-8fb1-37c032aef046
- https://www.yelp.com/biz/jenis-splendid-ice-creams-charleston
Some of their most well-known and popular flavors include Brambleberry Crisp, Salty Caramel, and Brown Butter Almond Brittle
headquartered in Columbus, Ohio
Founder Jeni Britton Bauer remains actively involved in the company as the Chief Creative Officer
founded by Jeni Britton Bauer in 2002
the first scoop shop was opened in the historic North Market
the Chief Executive Officer of Jeni's Splendid Ice Creams is David Stever, a former executive at Ben & Jerry's
collaborations like the Bridgerton-themed flavors launched earlier in 2026
The company operates more than 90 scoop shops across 30 markets
In April 2026, Jeni's Splendid Ice Creams appointed David Stever as Chief Executive Officer
expanding into franchising through its Fellowship Model
More than 80 workers employed at eight Jeni's Splendid Ice Creams locations in Columbus, Ohio voted to join United Food & Commercial Workers (UFCW) Local 1059 in February 2026.
He replaced former CEO Stacy Peterson, who left Jeni's in September 2025 to become chief operating officer of Jersey Mike's.
Stever brings more than 25 years of leadership experience in consumer-packaged goods and previously served as chief executive officer and CMO of Ben & Jerry's
Jeni's products are now available in approximately 15,000 retail locations nationwide, including Whole Foods, Target, Kroger and Albertson's.
David Stever took the helm of Jeni's Splendid Ice Creams in April 2026 after leaving Ben & Jerry's in March 2025.
The company operates approximately 50 scoop shops
Ice cream pints are typically priced at $14.00.
bulk online orders offer free shipping in the contiguous U.S.
The company finished 2025 with revenue north of $150 million
continues to expand through its franchise model
She is a James Beard Award-winning ice cream maker
Britton-Bauer is currently the chief creative officer of the company.
Jeni's Splendid Ice Creams was founded in 2002 in Columbus, Ohio by Jeni Britton-Bauer.
Jeni's Splendid Ice Creams was founded in 2002 in Columbus, Ohio by Jeni Britton-Bauer.
founder Jeni Britton-Bauer maintaining a role as chief creative officer
David Stever took the helm of Jeni's Splendid Ice Creams in April 2026
The company remains privately held
The company is headquartered in Columbus, Ohio.
Scoops at shops range **$6-8** depending on location and size
Jeni's was founded by **Jeni Britton Bauer** in 2002
Jeni's was founded by **Jeni Britton Bauer** in 2002
starting with a single shop in Columbus, Ohio
Based in **Columbus, Ohio**
Founder Jeni Britton Bauer is a **James Beard Award winner**
Customers rate the product quality at **4.5 out of 5 stars**
a **Customer Satisfaction score of 81%**
a Net Promoter Score (NPS) of 47
In **June 2024**, Jeni's recalled its **ice cream sandwiches** due to potential *Listeria* contamination.
These sandwiches were **outsourced** to a manufacturer named Totally Cool, not made in Jeni's own facility.
- https://abc11.com/post/ice-cream-recall-2024-totally-cool-listeria-jenis-chipwich/14999789/
- https://www.npr.org/2024/06/26/nx-s1-5020142/ice-cream-recall-listeria-hersheys-friendlys-jenis
- https://www.nbcnews.com/business/business-news/company-produces-hersheys-jenis-friendlys-ice-cream-products-issues-re-rcna158765
As of **June 2025**, Jeni's operates **Scoop Shops in 15 states and the District of Columbia**
the "Hot Toddy" sorbet with **Uncle Nearest Premium Whiskey** (released Jan 2024)
A significant controversy arose in **2022** when founder Jeni Britton Bauer posted on social media about a girl who mocked her for wearing "fake Doc Martens" and subsequently **died in a car crash**.
The company is **not a BBB Accredited Business**, though it has been in business for 23 years
The brand was ranked **#1 in America** by *U.S. News & World Report* in 2012
The company suffered two major **Listeria recalls in 2015** (April and June) originating from a filling machine in its Ohio facility
holds a 3.8 out of 5-star rating on Glassdoor
66% of employees willing to recommend the company to a friend
diversity and inclusion (4.2)
- https://www.glassdoor.com/Overview/Working-at-Jeni-s-Splendid-Ice-Creams-EI_IE393125.11,37.htm
- https://www.glassdoor.com/Reviews/Jeni-s-Splendid-Ice-Creams-Ambassador-Reviews-EI_IE393125.0,26_KO27,37.htm
- https://www.glassdoor.com/Reviews/Jeni-s-Splendid-Ice-Creams-Shift-Leader-Reviews-EI_IE393125.0,26_KO27,39.htm
- https://www.comparably.com/companies/jenis
culture and values (3.9)
U.S. News & World Report, which ranked it #1 in America in 2012
founded in 2002 by Jeni Britton Bauer in Columbus, Ohio
founded in 2002 by Jeni Britton Bauer in Columbus, Ohio
founded in 2002 by Jeni Britton Bauer in Columbus, Ohio
In July 2026, Jeni's introduced three new limited-time summer flavors: Campfire S'mores, Strawberry Pretzel Pie, and Hibiscus Chili Punch Sorbet
in 2015, Jeni's faced Listeria contamination incidents, leading to a recall of all products and a temporary halt in production
In November 2025, Jeni's voluntarily recalled a batch of its Passion Fruit Dreamsicle Ice Cream Bars due to undeclared wheat and soy
The company remains privately owned by its founding family—Jeni Britton Bauer, her husband Charly Bauer, and brother-in-law Tom Bauer—along with Castanea Partners, a Boston-based private equity firm that invested in 2016.
In April 2026, David Stever, former CEO and CMO of Ben & Jerry's, was appointed as the new CEO of Jeni's Splendid Ice Creams.
In September 2025, Jeni's announced an expansion into franchising, aiming to bring its unique scoop shop experience to more communities.
Stever brings over 25 years of consumer packaged goods leadership experience
The company operates over 90 scoop shops across the United States
the Athens, GA location boasts a 4.6 out of 5-star rating based on 138 reviews
- https://www.chamberofcommerce.com/business-directory/georgia/athens/miscellaneous/2024043116-jeni-s-splendid-ice-creams
- https://www.yelp.com/biz/jenis-splended-ice-cream-athens
- https://www.doordash.com/store/jeni's-splendid-ice-creams-athens-25054176/
- https://www.tripadvisor.com/Restaurant_Review-g29209-d26991697-Reviews-Jeni_s_Splendid_Ice_Creams-Athens_Georgia.html
a 3.8 out of 5 rating on Glassdoor, where 66% would recommend the company to a friend
A second instance of Listeria was detected during routine testing two months later, leading to another temporary shutdown.
new summer flavors, such as Campfire S'mores, Strawberry Pretzel Pie, and Hibiscus Chili Punch Sorbet
In September 2025, Jeni's announced plans to expand through franchising, aiming to bring its unique ice cream experience to more communities.
In 2015, Jeni's faced a significant challenge when it recalled all its products due to Listeria contamination.
Jeni's Splendid Ice Creams, founded in 2002 by Jeni Britton-Bauer in Columbus, Ohio
Jeni's Splendid Ice Creams, founded in 2002 by Jeni Britton-Bauer in Columbus, Ohio
Jeni's Splendid Ice Creams, founded in 2002 by Jeni Britton-Bauer in Columbus, Ohio
The company's headquarters are located in Columbus, Ohio
He took over from John Lowe, who had been the CEO since 2009.
Gooey Butter Cake:** Cream cheese ice cream with pieces of vanilla cake and a swirl of caramel-butterscotch sauce.
The price of a pint of Jeni's Splendid Ice Creams typically ranges from $12 to $14.
a standard scoop costs around $6.65
- https://www.yelp.com/questions/jenis-splendid-ice-creams-how-expensive-is-1scoop/9rXAG6kmvwpejU5UtgLcxA
- https://decorwithstyle.com/how-much-does-a-scoop-of-jenis-ice-cream-cost/
- https://jenis.olo.com/menu/east-nashville
- https://order.toasttab.com/online/jenis-splendid-ice-creams-east-nashville/item-ice-cream-scoop_19a16c1b-3eec-4f4f-b4be-a46312afc400
- https://www.tripadvisor.com/Restaurant_Review-g50226-d785724-Reviews-Jeni_s_Splendid_Ice_Creams-Columbus_Ohio.html
Brambleberry Crisp:** A vanilla ice cream with oven-toasted oat streusel and a sweet-tart "brambleberry" jam of blackberries and blackcurrants.
founded by Jeni Britton-Bauer in 2002
Brown Butter Almond Brittle:** Brown butter almond candy crushed into buttercream ice cream.
Salty Caramel:** A perfect balance of salty and sweet, this flavor features sea salt and vanilla in fire-toasted sugar ice cream.
As of April 2026, the chief executive officer is David Stever, a former executive at Ben & Jerry's.
The company is privately owned.
Darkest Chocolate:** A rich and intense chocolate ice cream made with a high concentration of Fair-Trade Certified cocoa.
has expanded to over 90 scoop shops across the United States
a scoop typically costs around $5, with pints available for approximately $10.99
Ownership of Jeni's is shared between the founding family—Jeni Britton Bauer, her husband Charly Bauer, and brother-in-law Tom Bauer—and Castanea Partners, a Boston-based private equity firm that invested in the company in 2016.
- https://www.prnewswire.com/news-releases/jenis-splendid-ice-creams-appoints-david-stever-as-chief-executive-officer-to-lead-next-phase-of-growth-302750163.html
- https://businesswire.com/news/home/20160329005240/en/Castanea-Partners-Announces-Investment-in-Jeni%E2%80%99s-Splendid-Ice-Creams
- https://en.wikipedia.org/wiki/Jeni's_Splendid_Ice_Creams
Jeni's Splendid Ice Creams was founded in 2002 by Jeni Britton Bauer in Columbus, Ohio.
Jeni's Splendid Ice Creams was founded in 2002 by Jeni Britton Bauer in Columbus, Ohio.
The company is headquartered in Columbus and has expanded to over 90 scoop shops across the United States.
As of April 2026, David Stever, former CEO of Ben & Jerry's, has been appointed as the CEO of Jeni's Splendid Ice Creams.
Castanea Partners, a Boston-based private equity firm that invested in the company in 2016
Jeni's offers a variety of ice cream flavors, including classics like "Darkest Chocolate" and unique options such as "Wildberry Lavender" and "Goat Cheese with Red Cherries."
Founded in 2002 by Jeni Britton in Columbus, Ohio
Founded in 2002 by Jeni Britton in Columbus, Ohio
over 80 scoop shops
the appointment of David Stever as the new CEO in April 2026
Stever was previously the CEO of Ben & Jerry's
presence in major retailers like Whole Foods, Target, and Kroger
the company introduced a "Super Fun Times" collection with nostalgic flavors like Pink Bubble Gum and Toasted S'mores
the return of the "Biscuits with the Boss" flavor inspired by the show *Ted Lasso*
the introduction of "J-Bars" (ice cream bars) and ice cream sandwiches available in grocery stores
In 2017, the FDA issued a close-out letter, indicating that Jeni's had addressed the violations
In late 2025, there was a unionization vote among employees at a
- https://www.inc.com/kaylawebster/jenis-splendid-ice-cream-scoopers-file-to-unionize/91273015
- https://www.nbc4i.com/news/local-news/columbus/workers-unionize-at-columbus-based-jenis-ice-cream/
- https://www.wnylabortoday.com/news/2025/12/04/organizing-news-from-across-the-u.s.a./jeni-s-splendid-ice-creams-workers-in-columbus-ohio-move-to-unionize-with-the-ufcw/
- https://614now.com/2026/food-drink/employees-of-popular-columbus-ice-cream-brand-vote-to-unionize
In 2015, Jeni's issued a full recall of all its products after the discovery of *Listeria monocytogenes* in its production facility
Founded in 2002 by Jeni Britton in Columbus, Ohio
In November 2025, Jeni's voluntarily recalled a batch of Passion Fruit Dreamsicle Ice Cream Bars due to the presence of undeclared wheat and soy
A listeria outbreak linked to their products resulted in hospitalizations and product recalls
Premium pricing ($12-15+ per pint)
The company has expanded significantly beyond Ohio (their origin point) to multiple states
They've been transparent about their sourcing and production methods post-2019
he comes from the consumer-packaged goods world as the former CEO and chief marketing officer of Ben & Jerry's
ice cream pints are priced at $14.00 for delivery orders
Jeni's has more than 90 scoop shops
Britton remains an owner of the company, but has stepped out of its daily operations
in 1996, Britton-Bauer opened her first storefront in the North Market area of Columbus, dubbed Scream Ice Creams
Jeni's Splendid Ice Creams opened in 2002
Jeni Britton Bauer is the founder and chief creative officer of Jeni's Splendid Ice Creams
David Stever was named to the helm of the Columbus, Ohio-based ice cream chain
an online shop at jenis.com
Bauer first sold her ice cream at a farmer's market in Columbus, Ohio
Jeni's Splendid Ice Creams is an ice cream company headquartered in Columbus, Ohio
As of August 2022, Jeni's had 37 ice cream flavors on their menu
In April 2026, the company appointed David Stever, formerly the head of Ben & Jerry's, as its new Chief Executive Officer.
In April 2026, the company appointed David Stever, formerly the head of Ben & Jerry's, as its new Chief Executive Officer.
David Stever, formerly the head of Ben & Jerry's
"Biscuits with the Boss" flavor inspired by the television show *Ted Lasso*
Jeni's has expanded its product line to include ice cream bars.
In 2020, another recall was issued for a non-dairy product that contained undeclared milk.
founded in 2002 by Jeni Britton-Bauer in Columbus, Ohio
founded in 2002 by Jeni Britton-Bauer in Columbus, Ohio
founded in 2002 by Jeni Britton-Bauer in Columbus, Ohio
A more significant controversy occurred in 2015 when the company had to recall all of its products and temporarily shut down its production kitchen due to the discovery of *Listeria monocytogenes*
in November 2025, the company recalled a specific batch of its Passion Fruit Dreamsicle Ice Cream Bars due to the presence of undeclared wheat and soy
in November 2025, the company recalled a specific batch of its Passion Fruit Dreamsicle Ice Cream Bars due to the presence of undeclared wheat and soy
the launch of a franchising program in September 2025
milk from grass-pastured cows
operates more than 90 company-owned scoop shops
after leaving Ben & Jerry's in March 2025
The Columbus, Ohio-based company notched $150 million in revenue last year
a recent collaboration with Netflix and Shondaland to produce two Bridgerton-themed flavors
Stever brings more than 25 years of leadership experience in consumer-packaged goods
Stever is replacing interim CEO Poe Timmons
the first franchise location set to open early this summer
Last September, Jeni's announced it would move into franchising for the first time
who stepped in after Stacy Peterson left to become president and COO of Jersey Mike's
David Stever took the helm of Jeni's Splendid Ice Creams in April 2026
More than 80 workers employed at eight Jeni's Splendid Ice Creams locations in Columbus, Ohio voted to join United Food & Commercial Workers (UFCW) Local 1059 in February 2026
as Chief Executive Officer and CMO of Ben & Jerry's, he led the business through transformative growth
they will reship an order if it does not arrive frozen
the Columbus, Ohio-based company
Private equity firm Castanea Partners invested in the company in 2016
becoming the sole outside investor alongside Britton and her family
some Jeni's employees in Columbus, Ohio, filed a petition to unionize in December 2025
she has stepped back from daily operations to launch a new venture
Stever brings over 25 years of experience in consumer-packaged goods
includes a recently launched franchising program
appointing David Stever, the former CEO of Ben & Jerry's, as its new Chief Executive Officer in April 2026
its products are available in more than 15,000 retail locations
founder Jeni Britton still owns the company
Stever's appointment followed the departure of former CEO Stacy Peterson, who left Jeni's in late 2025 to join Jersey Mike's
plans to launch 20+ new flavors this year
Britton (Jeni's founder) still owns the business
Stacy Peterson's departure in September 2025
"Fellowship Model" franchising program
first franchise location opening early summer 2026
- https://www.timesfreepress.com/news/2026/may/19/jenis-ice-creams-in-chattanooga-opening-in-june/
- https://www.chattanoogan.com/2026/6/29/520440/Jenis-1st-Chattanooga-Shop-Opens-July.aspx
- https://www.timesfreepress.com/news/2026/mar/16/how-a-chattanooga-family-landed-first-jenis-ice/
- https://www.franchisetimes.com/franchise_news/ohio-ice-cream-brand-jenis-is-franchising-after-2-decades/article_d6dfa626-c0f5-497f-bc7b-c1da319f2257.html
operating 90+ scoop shops across 30 markets
Stacy Peterson left in September 2025 to become president/COO of Jersey Mike's
David Stever** replaced interim CEO Poe Timmons
appointed **David Stever** (former CEO of Ben & Jerry's) as its new **Chief Executive Officer** in April 2026
Stever brings over 25 years of consumer packaged goods leadership experience
Castanea Partners, a Boston-based private equity firm that invested in 2016
There is no publicly available information indicating recent changes in Jeni's pricing structure.
In September 2025, Jeni's announced an expansion into franchising, aiming to bring its unique scoop shop experience to more communities.
In April 2026, David Stever, former CEO and CMO of Ben & Jerry's, was appointed as the new CEO of Jeni's Splendid Ice Creams.
founder **Jeni Britton** is still an owner but has stepped out of daily operations and recently launched a separate fiber brand, Floura
the company has introduced a new **franchising policy** called the **"Fellowship Model"**, marking its first move into franchising after 23 years of only company-owned stores
the company appointed **David Stever**, former CEO of Ben & Jerry's, as its new **Chief Executive Officer** in **April 2026**
The first franchise location is expected to open in **early summer 2026**
No significant new restrictions on ingredients, sourcing, or labor practices have been publicly highlighted
- https://www.ufcw.org/actions/victories/jenis-splendid-ice-creams-workers-in-ohio-join-local-1059/
- https://614now.com/2026/food-drink/employees-of-popular-columbus-ice-cream-brand-vote-to-unionize
- https://www.nbc4i.com/news/local-news/columbus/workers-unionize-at-columbus-based-jenis-ice-cream/
- https://time.com/3919924/jenis-ice-cream-listeria-contamination/
- https://www.schmidtandclark.com/jenis-splendid-ice-cream-recall
there have been no announced changes in controlling ownership or a sale in the last few years
founder Jeni Britton Bauer continuing in a creative leadership role
Pricing for pints and scoops has risen along with broader food-industry cost pressures on dairy, sugar, and packaging
It has taken on outside investors in the past (including growth equity)
The company remains privately held
2021 listeria outbreak
led to a voluntary recall and temporary closures
- https://www.pbs.org/newshour/health/jenis-ice-cream-recalls-products-possible-listeria-contamination
- https://www.goodmorningamerica.com/wellness/story/jenis-splendid-ice-cream-recalls-products-positive-listeria-30540783
- https://www.nbcdfw.com/news/health/Jenis-Splendid-Ice-Creams-Recall-Frozen-Treats-Sandwiches-Yogurt-Listeria-Bacteria-Sales-Stores-301115241.html
The company has continued expanding locations since then
They're premium-priced compared to typical ice cream
A growing cohort with a disclosed method — not a definitive league table. Nothing appears on this Index until an operator reviews the audit by hand. On-demand checks are never auto-published.